Questions, problems, or feedback about the app — this page covers the common ones, and there's a real person at the email below for everything else.
Get in touch
We read every message and usually reply within two business days. There's no ticket system and no chatbot.
Common questions
A few things that come up often.
Nowhere unusual. Pare uses your phone's own systems, so deleted photos land in Recently Deleted and stay recoverable for 30 days. Nothing is removed permanently behind your back.
Yes. If you pare something by accident, you can bring it back from Recently Deleted in Photos, or from the equivalent recovery place for that surface.
No. Everything happens on your device. There are no accounts and no servers, so your photos, contacts, and files never leave your phone.
It needs permission for each surface. Open Settings, find Pare, and turn on access for the ones you want to work through. Full Access for photos rather than Limited gives you the whole library.
They stay in place, untouched, and come back around the next time you work through that surface. Deferring is not deleting.
Force-quit and reopen first, then check the App Store for an update. If it keeps happening, email us with your device and iOS version and we'll dig in.
Purchases go through Apple, so refunds do too. Visit reportaproblem.apple.com and sign in with your Apple ID. We can't process refunds on Apple's behalf, but tell us what went wrong and we'll try to fix it.
Send it. Feature requests and complaints about things that feel wrong are both welcome — they shape what gets built next.